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Our refund policy allows you to exchange or refund a product in two cases:
1) The customer received a wrong product
• In case if a wrong product is delivered by us, we will get the pick-up done.
• Pick-up courier charges will be paid by us.
• Once the wrong product is received by us, we will dispatch the correct product within 7 working days or will refund the amount.
2) The customer received the desired product but still wishes to exchange or avail refund
• In this case, the customer will dispatch us the product and bear the courier charges.
• The product should be unused.
• The product should be sealed in its original product packaging.
• The product should be accompanied by supporting documentation such as receipt of purchase, price tags, labels, warranty card and any accessories received along with the product.
• The refund request should be made within the first 10 days of receipt of the delivery package.
• Once the product is received by us, we will expedite exchange or refund.